Program Assistant (Bilingual English/Spanish Preferred)

Do you desire to be a part of a dynamic, multi-cultural team of dedicated, talented professionals? Are you passionate to serve others and create a ripple effect in your community?  Join Chrysalis Health…a behavioral healthcare organization where we are ONE Team…ONE Mission!

TOP 8 PERKS TO JOINING OUR PROFESSIONAL TEAM!

• Competitive Pay $18/hr for bilingual applicants
• People First
• Innovative & Collaborative Team
• Mentoring Support
• Growth Opportunities
• Culture (Work Hard Play Hard)
• Family & Pet Friendly Office Environment
• Training and Development with CEU Credits

OPPORTUNITY

Dedicated, Ambitious, Professionals Wanted!

Chrysalis Health is looking for dynamic, energetic, passionate and honest people to join our team.

The perfect candidate will have the “right” combination of compassion, desire to help others and drive to work in a collaborative team environment. Chrysalis Health is a leader in community based behavioral healthcare in-homes and schools that provides clinical excellence to children, adolescents, adults and families throughout Florida.

CHRYSALIS HEALTH BENEFITS

• Medical/Dental/Vision plans with employer contribution
• Medical GAP Insurance
• Teledoc
• Life Insurance
• Disability Insurance (STD/LTD)
• Legal Assistance
• Employee Assistance Program and work-life benefits and resources
• Bereavement Counseling
• Paid Time Off
• 401k Retirement Plan with up to 4% match of bi-weekly pay
• Pet Insurance
• Travel Club
• Discounted Gym Membership
• Vendor Discounts
• Flexible schedule that is family and pet friendly
• Energetic and supportive work environment
• Employee Appreciation Events
• Stress relieving chair massages
• Employee referral program
• Increased management potential with our Leadership Curriculum
• Training Institute for ongoing growth and development
• Join a team with integrity and lots of community involvement
• Awesome culture!  Work with diversified, talented team members that are enthusiastic, have a strong work ethic and are our biggest asset!

Responsibilities

• Maintain and review with the team leader the unit budget for operation of the CAT facility and assure that all purchases of supplies and equipment remain within that budget

• Assist nurses in ordering medication for participants from pharmacies according to state purchasing regulations

• Record agency and program admissions and discharges according to procedure

• Complete monthly report data and submit to Team Leader/Director as requested

• Maintain CAT participant charts according to the CAT contract and any certifying bodies, including the following:

  • set up charts for newly admitted youth;

  • file materials in charts and files to assure current, accurate information is available;

  • monitor CAT clinical charts in coordination with the team leader, to assure that they are being maintained in accordance with unit policies and procedures;

  • Inform and consult with CAT staff for the proper maintenance of CAT clinical charts and conduct in-service training for CAT staff regarding clinical charting requirements;

  • Manage the Database and network in collaboration with the software vendor and the IT department

• Update and maintain a policies and procedure manual to assure that current and accurate information is available to staff

• Type letters, memos, and reports using word processing equipment including letters to request medical records and participant authorizations, maintaining log of requests and records received

• Sort, route, and prioritize incoming mail with distribution to appropriate staff

• Greet people at CAT headquarters and answer telephone calls including performing the following:

  • triage and coordinate communication between the team and youth and family;

  • get answers to questions for youth, families, community resources, and agencies;

  • work with callers to relieve urgent situations or to temporarily manage them until other staff are available;

  • attend to any youth and family who come into the CAT office for appointments with staff;;

  • decide when and how quickly to refer calls to other staff

• Manage and operate the system to document all cash and check transactions with receipts signed by participants upon disbursement.

• Monitor the monthly staff on call schedule and assist in scheduling if requested

• Undertakes other duties such as banking, credit control or payroll functions as assigned

• Provides backup coverage for other secretarial staff as needed

• Assists with special projects as needed

Qualifications

• High school diploma or GED
• Minimum of one (1) year Program Assistant or Program Assistant experience; preferably in a health care setting
• Strong organizational skills
• Ability to communicate with culturally diverse groups and individuals
• Demonstrates proficiency in verbal and written communication skills